Your privacy matters. This policy explains what information we collect, how we use it, and how we protect it. We keep this as simple and straightforward as possible.

1. Who this applies to

This privacy policy applies to all visitors and users of kittycotten.com, and to all purchasers of courses and digital products offered by Kitty Cotten. "We," "us," and "our" refer to Kitty Cotten.

2. Information we collect

Information you give us directly:

  • Name and email address when you sign up for our email list or waitlist
  • Name, email, and payment information when you purchase a course or digital product (payment details are processed by Stripe or our course platform and are never stored by us directly)
  • Any information you voluntarily share in course submissions, emails to us, or live session participation

Information collected automatically:

  • Basic website analytics — pages visited, time on site, general location (country/state), device type — collected through standard website analytics tools
  • Cookies used to remember your preferences and improve site functionality

We do not collect sensitive personal information, and we do not collect information from children under 13.

3. How we use your information

We use the information we collect to:

  • Deliver course access and digital products you have purchased
  • Send you emails you have signed up for, including newsletters, course updates, and launch announcements via Flodesk
  • Respond to your questions and provide customer support
  • Improve our courses, content, and website based on how people use them
  • Send transactional emails related to your purchase (receipts, access details, course updates)

We do not sell your personal information to third parties. Ever.

4. Third-party services we use

To operate this business, we use the following third-party platforms that may receive your information as necessary to provide their services:

  • Thinkific — course hosting and delivery platform. Stores your name, email, and purchase history for course access.
  • Flodesk — email marketing. Stores your name and email address to send newsletters and course communications.
  • Stripe — payment processing. Handles all payment transactions securely. We never see or store your full payment details.
  • Google Analytics or similar — anonymous website analytics to understand how visitors use the site.

Each of these services has its own privacy policy and handles your data in accordance with their terms. We encourage you to review them if you have questions about how they handle data.

5. Email communications

If you sign up for our email list, you will receive emails from us through Flodesk. You can unsubscribe at any time using the unsubscribe link at the bottom of any email. We do not send spam and we do not share your email with third parties for marketing purposes.

If you purchase a course or product, you will receive transactional emails related to that purchase. These are necessary to deliver what you have paid for and cannot be fully opted out of while your purchase is active.

6. Cookies

This website uses cookies — small files stored on your device — to remember your preferences and improve your experience. You can disable cookies in your browser settings, though some site features may not work as intended if you do.

7. Data retention

We retain your information for as long as necessary to provide the services you have signed up for or purchased, comply with legal obligations, and resolve any disputes. If you unsubscribe from our email list, we will remove you promptly. If you request deletion of your account or data, we will honor that request within a reasonable timeframe, subject to any legal retention requirements.

8. Your rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information (subject to any legal obligations)
  • Unsubscribe from marketing emails at any time
  • Request a copy of your data

To exercise any of these rights, email [email protected] and we will respond within a reasonable timeframe.

9. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We use reputable third-party platforms (Thinkific, Stripe, Flodesk) that maintain their own security standards.

10. Children's privacy

This website and its courses are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

12. Contact

Questions about this privacy policy? Email [email protected]